About Us

Last Updated: September 16, 2026

Fragrantclub is an independently operated online retail store offering shark bags through our website. We serve customers in the United States and other countries where our products are available for purchase.

We provide product information and customer support to assist customers with their orders and store-related questions.

Store Information

Store Name
Fragrantclub

Website
https://www.fragrantclub.com/

Business Address
1511 MIAMI ST APT A
SOUTH BEND, IN 46613
United States

Customer Support

Email
hello@fragrantclub.com

Phone
+1 574-710-6244

Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM Eastern Time (ET)

Our Products

Our store focuses on shark bags. Product availability, product details, pricing, and available options are presented on the applicable product pages. Customers are encouraged to review the product information before placing an order and contact us if they have questions about a product.

Orders and Shipping

Orders are processed within 1–3 business days after payment confirmation. Shipping details, including estimated delivery times and available shipping options, are provided in our Shipping Policy.

Returns and Refunds

We accept eligible returns within 30 days in accordance with our Return & Refund Policy. Eligible refunds are processed within 1–3 business days after the returned item is received. We do not charge a restocking fee.

For complete return requirements and instructions, please refer to our Return & Refund Policy before sending an item back.

Contact Us

If you have questions about our products, orders, shipping, returns, or other store-related matters, please contact us using the official contact information provided above. We will assist with inquiries during our stated customer support hours.