Terms of service
Last Updated: September 16, 2026
These Terms of Service govern your use of the Fragrantclub website and your purchase of products through our online store. By accessing our website or placing an order, you agree to these Terms to the extent permitted by applicable law.
1. Store Information
Store Name
Fragrantclub
Website
www.fragrantclub.com
Business Address
1511 MIAMI ST APT A
SOUTH BEND, IN 46613
United States
2. Products and Product Information
Fragrantclub offers fashion accessories and related products through our online store. Product availability, descriptions, pricing, images, and available options are provided on the applicable product pages.
We make reasonable efforts to ensure that product information is accurate and current. However, product details, availability, pricing, images, and other information may be updated or changed from time to time.
Customers are responsible for reviewing product details, pricing, and available options before placing an order.
3. Orders
Orders are submitted through the website checkout process. Please review your order information carefully before completing your purchase.
Submitting an order does not guarantee acceptance. We reserve the right to review, limit, or cancel orders when necessary, including situations involving incorrect pricing information, suspected fraudulent activity, product availability issues, or other order-related concerns.
Orders are processed within 1–3 business days after payment confirmation.
If you have questions about your order, please contact us using the information provided below.
4. Pricing and Payment
Product prices and available payment methods are displayed during the ordering process. Please review the applicable order total before completing your purchase.
Payment must be successfully completed before an order can be processed. Payment transactions may be handled through third-party payment providers available at checkout.
We reserve the right to correct pricing information when an error is identified.
5. Shipping
We provide shipping services for customers in the United States and other countries where shipping is available.
Orders are processed within 1–3 business days after payment confirmation. After processing, the estimated shipping time is 6–9 business days.
We provide free standard shipping nationwide within the United States. For orders shipped outside the United States, available shipping options and applicable charges are displayed during the ordering process.
For complete shipping information, please refer to our Shipping Policy.
6. Returns and Refunds
Eligible returns are accepted within 30 days in accordance with our Return & Refund Policy.
Eligible refunds are processed within 1–3 business days after the returned item is received and approved.
We do not charge a restocking fee.
For complete return requirements and instructions, please refer to our Return & Refund Policy before sending an item back.
7. Website Use
You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website.
You must not use the website in a way that violates applicable laws or infringes upon the rights of others.
8. Intellectual Property
All website content, including text, images, graphics, logos, and other materials, is owned by or licensed to Fragrantclub and is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, or use website content without prior written permission.
9. Website Information
We make reasonable efforts to provide accurate and useful information about our products and services. However, website content may be updated, corrected, or changed from time to time.
If you identify an issue with product or store information, please contact us so that we can review the matter.
10. Limitation of Liability
To the extent permitted by applicable law, Fragrantclub is not responsible for indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
Nothing in these Terms is intended to exclude rights or protections that cannot legally be limited or excluded.
11. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our store, services, or applicable requirements. When changes are made, the updated version will be posted on this page with a revised “Last Updated” date.
12. Applicable Law
These Terms are subject to applicable laws and regulations. Mandatory consumer protection rights that cannot legally be excluded remain unaffected.
13. Contact Us
If you have questions about these Terms of Service, your order, our products, shipping, returns, or other store-related matters, please contact us using the information provided below.
Email
hello@fragrantclub.com
Phone
+1 574-710-6244
Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM Eastern Time (ET)
Business Address
1511 MIAMI ST APT A
SOUTH BEND, IN 46613
United States